Question 1

Is there really a free trial?

Accepted Answer

Yes. You get 14 days free to see everything working. Credit card required upfront — you won't be charged until day 15. If it's not for you, cancel anytime before then.

Question 2

What happens after I sign up?

Accepted Answer

You'll fill out a quick form about your business (takes about 5 minutes), then book a 15-minute discovery call with Terry. Within 48 hours of that call, your entire system will be live.

Question 3

Do I need to be tech-savvy?

Accepted Answer

Not at all. That's the whole point. We build everything for you. You just answer the phone when it rings.

Question 4

What do I need to provide?

Accepted Answer

Just basic info about your business: name, services, hours, service area, and any branding you have (logo, colors). If you don't have branding, we'll help you pick something that looks professional.

Question 5

What's the difference between Growth and Pro?

Accepted Answer

Growth ($197/month) gives you everything you need to never miss a call: AI receptionist, website, CRM, follow-ups, and review requests. Pro ($397/month) adds content creation — 8 social posts and 2 AI videos every month, plus win-back campaigns for past customers.

Question 6

Can I upgrade from Growth to Pro later?

Accepted Answer

Absolutely. Upgrade anytime and get immediate access to the Pro features. We'll prorate your billing.

Question 7

Can I downgrade from Pro to Growth?

Accepted Answer

Yes, you can downgrade at the end of any billing period. Just let us know.

Question 8

Are there any setup fees?

Accepted Answer

No. Everything is included in your monthly price. No hidden fees, no surprises.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through Stripe. Payments are processed securely and automatically each month.

Question 10

How does the AI receptionist work?

Accepted Answer

It answers your calls 24/7 with a professional greeting customized for your business. It can answer common questions, book appointments, and take messages. If someone needs to speak with you urgently, it'll let them know when you're available.

Question 11

Do I get my own phone number?

Accepted Answer

Yes. You get a local Canadian number included in your plan. Customers call this number, and the AI receptionist answers.

Question 12

What kind of website do I get?

Accepted Answer

A professional 5-page website built specifically for your trade: Home, About, Services, Reviews, and Contact. Mobile-friendly, fast-loading, and designed to convert visitors into calls.

Question 13

How do the automated follow-ups work?

Accepted Answer

When someone calls or fills out your contact form, the system automatically sends follow-up texts and emails. After you complete a job, it automatically requests a review. You don't have to do anything.

Question 14

What's included in the content creation (Pro)?

Accepted Answer

Every month, we create 8 social media posts and 2 short promotional videos for your business. You review and approve them, then they're scheduled to post automatically.

Question 15

Who owns the domain and phone number?

Accepted Answer

We do — but you have full use of them while you're subscribed. This keeps costs down and setup simple. If you stay for 12+ months, talk to us about transferring the domain to your name.

Question 16

Is there a contract?

Accepted Answer

Just a 3-month minimum commitment. After that, you're month-to-month and can cancel anytime. No annual contracts required.

Question 17

What happens if I cancel?

Accepted Answer

You can cancel anytime after the first 3 months. When you cancel, you'll lose access to the system, phone number, and domain at the end of your billing period. No hard feelings — we'll even help you transition if you need it.

Question 18

Can I export my customer data?

Accepted Answer

Yes. Your customer list and contact history are yours. We'll provide a full export when you leave.

Question 19

How do I get help if something's not working?

Accepted Answer

Email or text Terry directly. Pro members get priority response. We're real humans, not a chatbot — you'll get a personal reply.

Question 20

Do you offer training?

Accepted Answer

You don't need training — we handle everything. But if you want to learn how to check your CRM or see your stats, we'll walk you through it.

Question 21

What if I need something custom?

Accepted Answer

Let's talk. We offer add-ons like extra phone numbers ($15/month), additional videos ($25 each), and custom work. Just ask.

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